State Farm® Insurance Agent Frances Holk-Jones

"Thank you so much, Belinda, for taking the time to leave such a kind review. We truly appreciate your loyalty to State Farm over the years and are glad to hear you found our team personable, knowledgeable, and professional. It means a lot to us that you trust us with your coverage, and we are always here if you need anything."

"Steve, thank you so much for taking the time to leave such a thoughtful review. Loretta truly goes above and beyond for our clients, and we are so glad her responsiveness and clear communication have made things easy for you. We really appreciate your trust, your kind words, and your recommendation. Let us know if you ever need anything!"

"Thank you so much for this sweet review. We truly appreciate you taking the time to share it. Chloe will be so happy to hear your kind words, and we are grateful to have such a caring team. It means a lot to us that you feel supported and taken care of. Thank you for trusting our office for all of your insurance needs!!! (And by the way....we LOVE your shop SO much...you have the cutest things in there!!!!)"

"Thanks so very much, Ryland! We are so very happy to hear that Loretta met your expectations and that we were able to do it quickly. Have a wonderful week. "

"Thank you for taking the time to share your feedback. While we cannot address specific account details publicly, we take concerns like this seriously and always aim to provide clear communication and consistent service. Insurance premiums and escrow timing are often impacted by factors outside the local office, but we are always happy to review any questions directly and help clarify next steps. We encourage you to reach out to our office so we can better understand your experience and address any outstanding concerns."

"Thanks so much for choosing us as your insurance agency AND for the super kind review. We appreciate you! Please let us know if we ever can be of further assistance."

"Thanks so much, Michael, for the great review AND choosing us for your insurance needs:). Please let us know if we can help with anything in the future. "

"Greg, thank you so much for taking the time to leave this review. We truly appreciate your kind words and are glad to hear Loretta was able to help you so quickly and seamlessly. Saving you money while making the process easy is exactly what we strive for. We’re grateful for the opportunity to serve you and appreciate your trust in our office."

"Thank you so much, Sylvia. That truly means a lot to us. Taking the time to know our clients and be there when questions come up is something we care deeply about, and we are so glad you feel that support. We truly appreciate you trusting us with your flood insurance and are always here whenever you need us."

"Thank you so much for your kind review, Linda!!! We truly appreciate you taking the time to share your experience. Loretta will be so grateful to hear your words. She works incredibly hard to take care of our clients, and we are so glad she was able to make the process easy for you during a challenging time. Thank you for trusting the Frances Holk Jones team with your property insurance needs. "

"Thank you, Angie. We love hearing this!!! Our team works hard to make sure people feel taken care of, not rushed or overwhelmed, and we are so glad that was your experience. We appreciate you trusting us with your vehicle insurance and for recommending us to others...this truly means so much. "

"Thank you so much for taking the time to share this, John. We are thrilled to hear that Stacy was proactive, accommodating, and made your switch to State Farm such a smooth experience. She truly cares about serving our customers well, and it means a lot to know her professionalism and dedication stood out. We appreciate your trust in our office and are so glad to have you with Frances Holk-Jones State Farm."

"Thank you, Leigh Anne, for the five stars and your kind words! We’re so glad to hear you had a wonderful customer service experience with our team. Taking great care of our customers is always our top priority, and your feedback means so much to us. We appreciate you choosing Frances Holk-Jones State Farm and are always here whenever you need us!"

"Benjamin, thank you for taking the time to share this... it really means a lot to our whole team. We’re so glad you’ve had such a positive experience with us since 2023, and we’ll make sure Caitlyn and Stacy see your kind words. They’ll be thrilled to know their quick, helpful service made a difference. We appreciate your trust and are grateful to insure your home and vehicles. Thanks again!!!"

"Lexie, thank you so much for your kind words! We’re so glad to hear you’ve felt welcomed and supported by our team...that’s exactly what we strive for every day. We truly appreciate you taking the time to share your experience and for letting us be your State Farm agency. 💛"

"Kevin, thank you for the wonderful review! We’re so glad to hear that Loretta has taken great care of you...she truly is exceptional, and your kind words will mean so much to her. We appreciate your trust and the opportunity to serve you."

"Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled we could help you get everything in place so quickly with your new car — that’s exactly the level of service we strive for. Your loyalty means the world to us. Sixty years with State Farm is an incredible milestone, and we’re truly honored to continue earning your trust. Thank you for being part of our State Farm family!"

"Thank you so very much for being such a long time, loyal customer. We very much appreciate you and hope to continue to always exceed your expectations. Thanks, also, for taking the time to leave us this sweet review...you made our day!"

"Thank you so much for the wonderful review! We’re thrilled to hear that Loretta was able to provide such prompt and helpful service. She truly takes pride in helping our customers find the right coverage and understand their options. We appreciate your trust in our office and look forward to continuing to serve you! — Frances Holk-Jones, State Farm Insurance"

"Hi Sara, thank you for the kind words! We’re so glad you reached out and that our team was able to help get everything taken care of for you. We always want our customers to feel supported and connected — please don’t hesitate to reach out anytime if you need anything in the future!"

"We are so happy to hear it! Thanks SO much Mr. Cooper for taking the time to let us know AND for being a valued customer. "

"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Loretta was able to help. We truly appreciate your support and look forward to assisting you again soon!"

"Thank you so much for your kind words! We’re happy to hear Destiny was able to help quickly and keep you updated throughout the process. We’ll be sure to pass along your appreciation — she’ll be thrilled to know she made your experience a great one!"

"Thank you so much, Mike! We’re thrilled to hear you had such a great experience and that Destiny took great care of you. We’ll be sure to share your kind words with her — she’ll love hearing this! We truly appreciate your recommendation and your trust in us for your vehicle insurance."